Orbitz Really Needs to Work On Its Customer Service

Orbitz just lost a loyal customer. All because of $40. I’ve been using Orbitz for years. I know most travel aggregator sites like Orbitz, Travelocity and Expedia are all pretty much the same. They generally have the same tools, and more importantly, the same prices, whether it’s airfare, car rentals or hotel rooms. Even so, […]

L.A. Story

I just got back from a whirlwind few days in L.A. I was out there on some not-fun personal business. For even more fun, I took the red eye flight back, leaving L.A. at 11:30 p.m. last night and arriving at JFK in New York at 7:30 a.m. Surprisingly, I made it through the entire […]