Orbitz Really Needs to Work On Its Customer Service
Orbitz just lost a loyal customer. All because of $40. I’ve been using Orbitz for years. I know most travel aggregator sites like Orbitz, Travelocity and Expedia are all pretty much the same. They generally have the same tools, and more importantly, the same prices, whether it’s airfare, car rentals or hotel rooms. Even so, I got stuck on Orbitz years ago and stayed with them trip after trip. Too bad that relationship is now …