I first wrote about my experience ordering a custom suit from Indochino about three months ago. Now I’d like to share the positively awesome results with you.
My suit arrived about five to six weeks after ordering it. I had no idea how it’d show up but it came in a nice large box, folded neatly inside. I tried the jacket on first and it was uber comfy. The pants, however, turned out to be a good three or four inches too short. They felt really comfy, they just looked a bit silly being so high.
I contacted Indochino’s customer service department from their website and have to say I was quite impressed with them. Not only did I get a very quick response, but they carefully labeled out exactly what I could do. If there’s enough material left, bring it to a local tailor and see if they can fix it. Indochino would even pick up the tab on alterations! If there’s not enough to let out, then I let Indochino know and they’ll send a new pair of pants after I re-measure.
So I brought them to a local tailor and they were indeed too short. We re-measured and emailed the corrections to Indochino. After acknowledging my alteration email, I was told it’d be another five or six weeks until my new pants would arrive. So I waited. Thankfully, I didn’t have a need for any wedding suits in the meantime. Although my old roommate’s getting married in late June, so I still had plenty of time.
The pants finally arrived and couldn’t wait to try them on. Of course that meant really dressing up again so I could take photos for this post. I’m a T-shirt and jeans kind of guy so dressing up is never a fun occasion, especially when I’m not even going anywhere. So you should feel extra special that I dressed up solely for this blog post!
The pants fit so much better, coming down to below the top of my shoes. I then tried on the full outfit to see how it looked. It felt real comfortable I have to say. Although the shirt I picked was a little snug. It “might” have something to do with the fact that I’ve gained a good 10 or 15 pounds over the last few months thanks to mega stress. Yeah, thanks, Indochino. After looking at these photos, I so need to go on a diet. Either that, or I need another custom suit for my second chin…
The real test would be how it looked, though. I walked downstairs and Allie’s immediate reaction was, “Wow! That looks so good on you!” I’m a terrible judge of fashion (Which explains why my closet is basically full of Yankees, Atari and Star Wars T-shirts), so I rely on my wife’s opinion to make sure I don’t look ridiculous.
But take a look for yourself:
I love the monogramming inside the jacket too. It says, “Custom Made for Andrew Kardon” right about the left breast pocket. Now I’ll never have to worry about someone walking off with my jacket while I’m off busting a move on the dance floor!
Here’s a look at my suit from the back…
… and another from the back in a casual, jacket-over-the-shoulder pose. Note that Mega Bloks Skylander toys are not included with your purchase. Sorry.
And there you have it. Now that I have my proper measurements, it’ll be super easy to order more suits from Indochino in the future.
I was real impressed with the site’s user-friendly interface, and just as impressed with the company’s customer service and quality merchandise. I’d certainly recommend using them if you’ve never had a custom suit before, or if you’re like me and hate in-store shopping.
Now I can’t wait until my friend’s wedding, so I have a legitimate reason to wear my new custom threads!
So how do I look? (Please, be gentle)